Frequently Asked Questions

Yes. Storemapper works on any platform that allows you to add HTML code. This includes WordPress, Wix, Magento, WooCommerce, Webflow, Squarespace, Shopify (alternative embed method), and fully custom sites.

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Instructions: https://help.storemapper.com/article/4294-install-storemapper-on-any-site

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Installing Storemapper on BigCommerce takes only a few minutes. You copy your unique Storemapper embed code, create a new page in BigCommerce, switch the editor to HTML mode, paste the code, save, and publish.

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Full guide: https://help.storemapper.com/article/4276-install-storemapper-on-bigcommerce

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Installing Storemapper store locator on Webflow takes only a few minutes. You copy your unique Storemapper embed code, choose a page, switch the editor to HTML mode, paste the code, save, and publish.

You install Storemapper on Squarespace by creating a page, inserting a Code Block, switching it to HTML mode, and pasting your Storemapper embed code. The map renders instantly once you save and publish the page.

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Full guide: https://help.storemapper.com/article/4278-install-storemapper-on-squarespace

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You can install Storemapper on Wix by creating a page, adding an Embed Code element, and pasting your Storemapper embed code into it. After saving and publishing, your locator appears instantly.

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Full guide: https://help.storemapper.com/article/4279-install-storemapper-on-wix

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You install Storemapper on Lightspeed by creating a new page, switching the editor into code view, pasting your Storemapper embed code, and saving the page.

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Official guide: https://help.storemapper.com/article/4277-install-storemapper-on-lightspeed

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You can find your embed code inside your Storemapper dashboard under the Installation section.

Once copied, you paste it into your website’s HTML section to display your store locator.

Full guide: https://help.storemapper.com/article/4298-where-can-i-found-my-embed-code

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According to the guide:

1. Log into your Storemapper dashboard
   
   
2. Click Installation in the left-hand menu
   
   
3. You’ll be redirected to the Install Your Locator page
   
   

Click Copy to Clipboard to copy the full code

No. You only need to embed the code once.

After that, any changes you make: adding stores, editing details, updating display settings are applied automatically on your live website.

Yes. Storemapper's embed code works on all major CMS platforms, including:

• WordPress
  
  
• Shopify
  
  
• Wix
  
  
• Squarespace
  
  
• Magento
  
  
• Custom-coded sites
  
  
• BigCommerce
  
  
• Lightspeed
  
  
• Nuvemshop
• Webflow

As long as the platform supports HTML embedding, Storemapper will render correctly.

Retail brands use Storemapper to centralize all locations into a clean, searchable map that customers can explore by city, zip code, or current location. You can manage hours, contact info, custom fields, and store types in one dashboard. Whether you have 10 stores or 1,000, Storemapper keeps your locator fast, accurate, and always up to date.

Yes. Clinics, therapy centers, medical suppliers, and wellness providers use Storemapper to help patients quickly find the closest location for services or product pickups. You can add filters for specialties, service types, accessibility, appointment availability, or provider categories, making it easy for patients to find exactly what they need.

Food and beverage companies use Storemapper to show where customers can buy their products at grocery stores, supermarkets, cafés, bars, or partner distributors. You can tag stores by product availability (e.g., sparkling only, kombucha on tap, rotating flavors), highlight featured retailers, and help shoppers discover your brand locally.

E-commerce brands use Storemapper to bridge the gap between online and offline shopping. You can show customers exactly where your products are stocked in retail stores, boutiques, or partner locations. Storemapper supports unlimited locations, filters, and real-time updates, making it easy for shoppers to find the closest in-store option. This reduces customer support questions like “Where can I buy this?” and increases retail sell-through.

Yes. Storemapper fully supports Google Business Profile syncing. You can connect your Google account and automatically import all your locations into Storemapper, including names, addresses, hours, and other key details. Once connected, Storemapper keeps your locations updated and in sync, reducing manual work and ensuring your map always reflects the latest information. This is especially helpful for businesses with multiple storefronts or frequent updates.

Storemapper uses the Google Maps Platform to power map loading, geolocation, and search. To activate Google Maps on your locator, you need to generate your own Google Maps API key and add it to your Storemapper account. The setup includes:

1. Signing into your Google account
   
   
2. Creating a Google Maps project
   
   
3. Enabling the required APIs (Maps JavaScript API, Places API, Geocoding API)
   
   
4. Setting billing (Google provides recurring $200 monthly credits, which covers usage for almost all Storemapper customers). Note: Make sure you set up the billing for the correct project.
5. Adding domain restrictions and API restrictions
   
   
6. Pasting your API key inside Storemapper under:
   
   Dashboard → Settings → Map Provider → Google Maps API Key
   
   

Once added, your store locator will immediately start using Google Maps.

For full instructions with screenshots, follow the official guide:

https://help.storemapper.com/article/4290-how-to-add-a-google-maps-api-key-to-your-store-locator

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If you choose Mapbox as your map provider instead of Google Maps, you’ll need to add a Mapbox access token to your Storemapper account. The setup is quick and only requires a few steps:

1. Create or log into your Mapbox account
   
   Visit https://account.mapbox.com and sign in or create a free account.
   
   
2. Copy your default public token
   
   Once logged in, Mapbox redirects you to your dashboard, where your default public token appears. We recommend using this token without adding extra restrictions.
   
   
   
3. Add the token to Storemapper
   
   Paste the token into:
   
   Storemapper Dashboard → Settings → Map Provider → Mapbox access token
   

After you save your settings, Storemapper will immediately begin using Mapbox as your map provider.

If you need help at any time, contact help@storemapper.co. The support team is happy to assist.

To install Storemapper on Shopify, you create a custom page template, add the Storemapper app block to it, and then assign that template to a new page. The setup is quick and requires no coding.

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Read more in the full guide: https://help.storemapper.com/article/4275-install-storemapper-on-shopify

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Storemapper works on any website where you can paste HTML. You simply copy your embed code from the Storemapper dashboard, create a page on your site, switch the editor to HTML mode, paste the code, and publish.

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Full guide: https://help.storemapper.com/article/4294-install-storemapper-on-any-site

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The fastest method is using Shopify’s theme editor.

You create a new page template, add the Storemapper app block, and publish the page.

This ensures Storemapper loads natively inside your theme.

Read more: https://help.storemapper.com/article/4275-install-storemapper-on-shopify

Inside your Shopify Admin, go to Online Store → Themes → Customize → Pages → Create template.

Name it store-locator, save, and then insert the Storemapper block.

Read more: https://help.storemapper.com/article/4275-install-storemapper-on-shopify

You install Storemapper on Nuvemshop by installing the app through the Nuvemshop App Store, completing Storemapper onboarding, copying your embed code, and pasting it into the HTML section of a page on your Nuvemshop store.

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Full guide: https://help.storemapper.com/article/4706-install-storemapper-on-nuvemshop

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No. The installation uses Shopify’s drag-and-drop editor.

You simply create a new template and add the Storemapper block.

Full steps: https://help.storemapper.com/article/4275-install-storemapper-on-shopify