Collecting Customer Leads

Collecting data allows you to meet consumer expectations in regards to personalized communications and suggestions.
The more you know about the kinds of products/services your customers are interested in, the more you can target your audience

We now offer a feature known as “Leads”. This allows you to gain vital feedback from your customers regarding locations.

By enabling “Lead Collection” users will have the option to submit their name, contact information, and a short message to individual locations through the Storemapper widget. This valuable information will then be fed back to you via your dashboard.

Lets look at how it works

>Customer searches for location but no locations are found
> Pop up box will show for customer

 

>Customer inputs message

Time to head to your dashboard to locate all your messages

>Select Leads on the left hand side

You can then reach out to your customer providing above and beyond customer service.

If you have any questions, please reach out to help@storemapper.co

 

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